The products we sell on our platform are digital goods and cannot be returned, so your entitlement to a refund is designed with this in mind. Thus, refunds are generally not possible. The only exception is in the event of account/credit card fraud, which is described in detail below.
We explicitly highlight that we do not give any refunds in situations as listed below:
In case of any fraud regarding your credit card, please contact us with as detailed information as possible. We will make sure to reimburse you the fees of the transaction.